How to Have Hard Conversations

How to Have Hard Conversations

It strikes me often that many people simply avoid conversations if they are uncomfortable. I see that in person; I hear about it from my clients and even on social media. Why? What is the concern that has people avoid them? I always say that the two basic drivers for...
Warning Bells: Do You Heed or Ignore

Warning Bells: Do You Heed or Ignore

Flying through turbulence, even after dozens of flights, is not my favorite.  That sudden drop as the plane hits pockets is scary! There was a flight a couple of years ago when I was flying home to Austin from Chicago that was particularly memorable. I was flying with...
TRUST is a GIFT

TRUST is a GIFT

I know that this is a common issue: when should I trust people and when should I not? One thing I know – no one is trustworthy. We are all capable of lying and dishonoring our promises. So, on one hand, you should not trust anyone. However, that is a terrible...
How To Sell / Ask Naturally

How To Sell / Ask Naturally

Do you need people to do something that you ask them? Maybe you need your team members to take some action that you request. Maybe they are selling your company’s service. Maybe they need to get buy-in on a direction. Maybe you need to sell your own product or...
Do You Have the Courage to Speak Your Truth?

Do You Have the Courage to Speak Your Truth?

If you say what is true for you, you will get a variety of reactions. Some people will agree and acknowledge you. Others will disagree with you. Others will talk to people about you (as in gossip about you). The concern about what other people will say and what they...